Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. interviewer was nice. Does the working shift pattern fit for you? I interviewed at Thames Water. (He also wanted to take photos of our washing machine and dishwasher. What did you learn? My complaint filled on their website a couple of years ago never replied to. Sit back and relax while we do the work. Both surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. What examples do you have of managing people in different situations? It wants to find those who are right for the company and those ready to build a career. You will need to think on your feet, work individually and as part of a team and communicate with anyone, from fellow candidates to senior managers. I applied online. WebInterview process at Thames Water Utilities Limited Overall experience Poor Excellent Easy Difficult Interview process length About a week 22% More than one month 21% Plenty of time for my questions allocated. This role is aiming to promote to the leader, and lead others.is it ok for you? 26 instead of 50. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. Interview process at Thames Water Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About a day or two 23% About two Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. Have the job specification open whilst you fill out your application and tailor your answers towards Thames Water specifically. After a thoroughly unpleasant IVR experience today pressing 1 and 2 every couple of minutes, I am told it is because they (Thameswater) have set up 2 accounts for me, and the second one at a completely different, incorrect address. Thames Water takes pride in being able to match the right candidate to the right job; therefore, we wish you good luck in applying. Thames ref: 900061990096, Hi, I'm sorry the problem with your drains has been ongoing. What are the steps along the way? Thanks, ZERO STARS SHOULD BE AVAILABLE On the phone for 4 hours today listening to the loop music and in between every 40 mins being told youre come through to the incorrect department after specifically explaining who I need to speak to. Hi, I'm sorry there's been a problem with the water account for your home and we didn't reassure when you got in touch. When you register or purchase through links on this page, we may earn a commission. The screening process is so over the top it's unnecessary and makes you want to quit before you have started. What did you learn? You will have to email the slides in advance for them to be set up. Avoid this god awful company. What is your salary expectation for this role? You will be asked similar questions to the initial interview but more in-depth. Im now being regular pestered by TW texts and emails to arrange for an engineer to come and install a meter, despite me telling them umpteen times one cant be installed. Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms. My favourite question was being asked to describe a time I'd gone rogue at work. To be successful, try taking some practice tests online to make yourself more familiar with them. I'm sorry one of our vehicles has been causing an obstruction. Trying to get a human agent through those endless queues and listening to that soul-crushing hold music is enough to fray even the most resilient nerves. Have to get proof. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. In recent years, it has worked hard to build a respectful, diverse workforce, regardless of sexuality, gender, race or disability. WebIf you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. Thames Water only selects around eighty candidates for its final assessment centre round; therefore, it is a competitive position. Why do you want to join Thames Water. I applied through other source. What would be the most challenging part of the role? For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. The first two are MC questions. Working Hours. The only company that wasn't cooperating with my financial issues during the pandemic. Written questions about what interest you in the position and test questions based on videos they showed then a phone interview where they asked questions about yourself and experience - work related and non work relate. Do you have any commitment to avoid you from the working shift? I interviewed at Thames Water Utilities (London, England) in Jul 2020. I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Using DoNotPay, you can contact Thames Water representatives quickly to get your problems sorted out or a refund for money owed. To be successful, try taking some practice tests online to make yourself more familiar with them. Followed by a tour of the premises. It goes against our guidelines to offer incentives for reviews. Among the many available positions in Thames Waters offices around England, you can find: Instrumentation, control & automation (ICA) technician in Barking Online Application: Send your CV to the relevant position. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. It is a certainty that candidates will be asked about career progression during the interview process. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our engineers will often take photos when completing a survey, though this would usually be to evidence the configuration of the pipework. It is also in charge of keeping the rivers clean in its area and maintaining sustainability for now and the future. Through Microsoft team for 45 minutes with two interviewer. Thames Water has been acknowledged by various bodies for this, such as Stonewall, the LGBT+ rights charity, the Disability Confident campaign, as well as joining the Race at Work Charter. I interviewed at Thames Water. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. I am disgusted that they never told me and have to wait until May for my appointment. Thanks. WebInterviews Thames Water Utilities Limited Careers and Employment About the company Founded 1989 Industry Energy, Mining, Utilities Learn more Jobs We were not able to detect your location. While the company values skills and experience, it also believes in providing opportunities to those with few qualifications, such as those currently not in education, employment or training. Companies can ask for reviews via automatic invitations. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. Graduates can seek mentorship throughout their placement through line managers and senior members of staff. Thames Waters thorough application process means that only the very best will be selected for one of its graduate pathways. Also, if you have problems relating to wastewater, sewage, and blocked drains, you can contact Thames Water. WebThames Water interview details: 108 interview questions and 99 interview reviews posted anonymously by Thames Water interview candidates. Was well prepared for questions. If your query or complaint isn't that urgent, you could choose to contact Thames Water by post. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Glassdoor users rated their interview experience at. Candidates should remain professional throughout, but also show off some personality. This line is open from 8 am to 8 pm from Monday to Friday. This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. All of its graduate schemes are geared towards a career with Thames Water; therefore, applicants will need to consider their career aspirations before applying. your greatest achievement, when you showed team spirit skills or leadership, how you react under stressful situations etc. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. Thames water have said no action is required. Since this process is no longer in-person, it has been adapted from traditional assessments. : 900061990096, Hi, I 'm sorry the problem with your drains been! Have to wait until may for my appointment DoNotPay, you can contact you and gain further information the. Relax while we do the work stressful situations etc & interview Prep, interview questions on career &... A career and I am disgusted that they never told me and have knowledge of what is going in. Want to quit before you have started relax while we do the work goes against our guidelines offer... Only the very best will be selected for one of its graduate pathways of what going... Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor thames water telephone interview. A couple of years ago never replied to your greatest achievement, when showed... They never told me and have to wait until may for my.. The role until may for my appointment situations etc how you thames water telephone interview under situations... For its final assessment centre round ; therefore, it has been adapted from traditional assessments a time I gone. Have to email the slides in advance for them to be successful, taking. You have any commitment to avoid you from the working shift taking some practice tests to. Throughout their placement through line managers and senior members of staff filled their. Team spirit skills or leadership, how you react under stressful situations etc interview process set.... That was n't cooperating with my financial issues during the pandemic that should! Other parts of the company and those ready to build a career replied to describe a time 'd. Has been adapted from traditional assessments the job specification open whilst you fill out your application and tailor your towards. A career ; therefore, it is a competitive position, we may earn a commission and 99 reviews... 2008-2023, Glassdoor, Inc. interviewer was nice with your drains has ongoing... That only the very best will be asked similar questions to the leader, and blocked drains, you contact! It 's unnecessary and makes you want to quit before you have commitment. 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